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Letting Agents

Our Letting Agents service offers streamlined damp-proofing, waterproofing, and remediation solutions tailored for rental portfolios, ensuring regulatory compliance, minimal downtime, and enhanced tenant satisfaction.

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Our understanding of the very specific demands and challenges of working with letting agents is second to none. We have partnered extensively with letting agents, management companies, housing associations and local authorities to carry out specialist repairs of tenanted properties throughout the North-West.

Our wealth of experience working within these sectors means that we have developed unique insight and capabilities to provide our industry accredited preservation solutions on time and within budget.

We work exceedingly hard to maintain our reputation as the best value solution to preservation problems. This model has resulted in decades of successful working relationships with letting agents, housing associations, local authorities and other public bodies.

Our fully qualified and PCA accredited surveyors and highly experienced technicians are key to maintaining this reputation. Our surveyors will be able to accurately identify and diagnose any preservation problems and associated issues. Following our in-depth surveys, you will be sent a detailed report and specification with any costs of any work that may be required. All work is then protected by out long-term insurance backed guarantees, providing you with complete assurance and peace of mind that you can depend on our services.

Letting agents pre-tenancy surveys

Similar to our pre-purchase surveys, prior to taking out a new tenancy or renewing an existing tenancy agreement, we can provide a pre-tenancy survey followed by a full condition report.

A pre-tenancy survey is undertaken prior to a landlord renting out the property and executing a lease agreement. The purpose of the pre-tenancy survey is to enable the prospective landlord to understand all the issues relating to the property and deal with them proactively rather than reactively, which is normally the case.

Our long and successful partnerships with letting agents’ means that we have the experience and expertise to diagnose and treat preservation problems such as damp, condensation and mould, wood rot, woodworm, cavity wall tie corrosion and structural repairs, across all types of housing stock.

Our fully qualified CSTDB surveyors are some of the most experienced and qualified in the entire industry.

Before recommending a treatment plan, our surveyors will perform a detailed comprehensive investigation of the property to establish the scope and scale of any problems.

Upon arriving at the site, our specialist surveyor will provide a full consultancy and diagnosis service including:

  • A thorough investigation of both external and internal sides of the property
  • Application of the latest property preservation diagnosis technology to accurately identify problems
  • Identification of the underlying causes to any apparent problems
  • Diagnosis of any secondary factors contributing to or caused by the issue
  • Delivery of a full, detailed report following the survey

The report will describe the scale and scope of the preservation and restoration issues in the property, along with a proposed treatment plan to rectify them. We have vast experience working in tenanted properties and we have been working with letting agents, management companies and landlords to complete their projects on time and on budget for decades. Our holistic repair and preservation service means that once any building flaws have been identified, we have a team of specialist technicians at hand to work on correcting them right away; minimising delays and interruptions to the project.

Ventilation systems

Ventilation systems are key.

Providing suitable and adequate ventilation is the key to not only ensuring compliance with current building regulation guidelines, but to also provide healthier homes for your tenants.

Whether it be the installation of constant run humidistat controlled extractor fans in kitchens and bathrooms, whole house positive input ventilation systems (PIV’s), heat recovery fans or even non-mechanical possi-vents, we have the expertise and knowledge to provide the best solution for the property.

The installation of extractor fans will include full commissioning and we will ensure building regulation guidelines on flow rates are being achieved.

Fitting a ‘standard’ extractor fan is likely to have little effect. If the fan is connected to a light switch or operated by a pull cord, it will often be unused. Even when it is used, it will most likely be turned off before it’s had chance to extract all the moisture laden air. These fans will not comply with current legislation and the landlord could be leaving themselves open for potential litigation.

Homes Fitness for Human Habitation Act

RTC are compliant with the Homes (Fitness for Human Habitation) Act 2018, amending the Landlord and Tenant Act 1985, to require that residential accommodation is provided and maintained in a state of fitness for human habitation; and for connected purposes.

RTC can advise and recommend appropriate measures.

Government guidance on damp and mould

With the government releasing recent guidance on ‘understanding and addressing the health risks of damp and mould in the home’, the need for experts to address these issues has never been greater.

The guidance is a direct response to the coroner’s report in which 2-year-old Awaab Ishak, from Rochdale, died as a result of a severe respiratory condition from prolonged exposure to mould in his home.

The aim of the guidance provided is to make sure that social and private sector landlords have a thorough understanding of their legal responsibilities, and of the serious health risks that damp and mould, pose.

Within this report the government recognise the high standards set by the Property Care Association (PCA) and its members, by emphasising the necessity for engaging a suitable, competent and qualified tradesperson such as a Certificated Surveyor of Timber & Dampness in Buildings (CSTDB) as well as using a company that is TrustMark approved.

RTC can advise landlords on what they may need to do to protect themselves should a legal case be brought against them.

Mould removal

Our specialist mould removal service is extremely popular, and our extensive experience when it comes to the removal and treatment of mould is second to none. It is now not acceptable for tenants to be subjected to mould and fast action is required to remove it. If required, our team would be not only happy to provide this service, but to also provide recommendations on how to help prevent it from returning once and for all.

For any queries, or to book a survey, please contact us.

Our staff will work closely with you from survey stage, right through to the successful completion of the contract.

For any queries, or to book a survey, please get in touch.

Our staff will work closely with you from survey stage, right through to the successful completion of the contract.

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4.9/5 Rating from 230 Reviews

Why Choose RTC?

1

Experienced & Reliable

Hundreds of properties attended every year

2

Established 35 Years

We have been in business since 1990

3

Skilled Experts

Expert Technicians and Surveyors

4

Long Term Guarantees

Our damp proofing is guaranteed to last

What our valued customers say...

Verified
Condensation Cleared in Days with PIV System

I recently had a Positive Input Ventilation System fitted in my loft and was very happy with the results. Within just a couple of days the problem with condensation was clearing. Lawrence who fitted the system did a great job and was very clean and tidy also the ladies in the admin department were very pleasant and helpful.

Verified
Transparent Pricing & Top-Notch Workmanship

From initial contact with the office, to the visit from the surveyor, the surveyors report which was very thorough as he actually went under the floors, the price for the work and the quality of the job itself was excellent. The surveyor Sam did an excellent job as was the repairs done by Dan and Karl. After the work was completed, I was contacted by the office to check that I was satisfied with work and the quality of the job, which I was. Professional all the way through with good customer service, made to feel I was important to their business. It’s an old adage but big enough to cope and small enough to care fits the bill. Would use again and would have no reservation about recommending them.

Verified
Knowledgeable Pros Who Tidy Up After Themselves

From beginning to end the work was undertaken in a proffesional and efficient manner by skillful and knowledgable people. The workmen arrived when stated and left each day having tidied up and cleaned whereever possible.were. I have no hesitation in recommending RTC.

Verified
Dillon’s Expertise Shines: Reliable, Neat, On-Time

The 2 men that turned up were very polite and the main man Dillon was good at his job got straight on with doing his work everything went as planned and when he had finished was left clean and tidy carpet replaced with new carpet grippers really happy with the work done

Verified
Damp Proofing Done Right—Clean, Quick & Reliable

Had RTC in to do damp proof work in dining room and hall way turned up on time everyday kept my property as clean as they could even thought this is a messy job before leaving everyday they made sure all work areas we’re hovered and swept the staff I had at my property were really nice friendly hard working lads they answered all my questions if I ever need them in the future they will be getting a call and can I finish by giving Jack a shout as he was with us though out the works and he is a credit to RTC

Verified
Respectful Team Treated Our Home Like Their Own

From initial contact, surveyor visit and 3 days on site undertaking the work we found RTC to be very professional in all aspects. The lads who undertook the work communicated well throughout the job and more importantly treated the property with respect, as if it was their own home. Would recommend RTC without hesitation or reservation.

Verified
Professional from Damp Report to Final Plaster

Delighted with the service. RTC installed a damp proof course and replastering at my house. The damp survey was professional, detailed and very clear on the work to be done with good accompanying explanations of the issues. The office is easy to contact, answering all my calls and returning them promptly if the person I needed to speak to wasn’t immediately available. The technicians who performed the work were professional and worked fast and hard. They explained clearly all the steps and left the house clean every day. I am really please with the final finish and overall result. They were not the cheapest quote or survey I had, but at all steps were the most professional. Highly recommended.

Verified
High-Standard Finish That Went Above & Beyond

Fantastic job done, really appreciate the work done. They did more than I expected at a really high standard. Nothing negative I could possibly say so I would recommend to anyone requiring their services. Good job RTC!

Verified
Clear Communication & Impeccable Cleanup

From start to finish the company were very professional. Everything was explained to us. Despite the work being very messy, everything was cleaned up at the end of each day. The two lads who completed the work, Wes and George, were hard working, polite and answered my many questions without any problem. The work was done to a very high standard, and it exceeded my expectations. I would highly recommend RTC, I would not hesitate to use them again.

Verified
Respectful Service & Impeccable Protection

I dont write reviews unless there necessary and these guys are, Dale fron RTC was absolutely brilliant very respectful in our home and with our furniture ensuring things were covered up the best he could amazing company.

Verified
Protected Home, Perfect Finish—Excellent Result

Originally recommended by my surveyor after discovering damp in 5 rooms. All the RTC staff were friendly and did a great job in minimising the dust and mess with protected sheeting and flooring throughout the house. The final result is excellent and a big call out to Steve for helping with moving a very heavy radiator and giving me tips on cauking. Highly recommend if you want a fairly priced job by hghly skilled employees and not subcontractors.

Verified
Outstanding Service by Sam, Stacey, Hayleigh & Mat

I had this company recommended to me and i am so glad they did everyone that ive dealt with from survey sam the girls in the office stacey and hayleigh to the workmen mat and the rest of workforce they did a great job and would use them again reliable tidy really pleased. Thanks again