Cavity Wall Insulation

Our Cavity Wall Insulation service inspects and removes degraded or poorly fitted cavity insulation to allow you if required, to restore optimal thermal performance, reduce energy loss, and prevent moisture ingress.

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Is Your Cavity Wall Insulation Causing Dampness?

Poor quality design and installation of retrofit insulation, coupled with defects such as poor pointing and cracked render in filled cavity wall buildings, can lead to major problems and early signs should not be ignored.

Watch the video – Retrofit Insulation

Householders affected by issues with damp should consider failed or compromised insulation as a possible cause. The retrofit insulation industry grew rapidly on the back of government subsidies, with property experts saying that some contractors have allowed standards to slip in the chase for grant funding.

The background

Before we look at the consequences, it is worth looking at how we reached our current position. The retrofit insulation industry has faced the same seemingly intractable problem many times. Insulation providers struggle to convince people to spend their own money on good quality, well designed and properly installed energy saving measures.

For almost two decades, the retrofit insulation industry has grown quickly with the ebb and flow of government inspired subsidy. The promise of vast amounts of funding delivered as grants has created a ‘gold rush’ mentality amongst speculative contracting organisations. They know as one scheme starts, they must work hard to grab as big a share of the pot as quickly as possible. They know that the latest scheme is likely to end on a fixed date and that they will probably have to shrink fast, dump staff and hang on, as one funding stream dries up and another goes live.

The quality of installation, the building’s suitability and the particular needs of the site, become secondary considerations. Volumes, speed, meeting demand and making money quickly, become the drivers for contractors. It is our view that the pursuit of volume sales is rarely a reliable driver of quality.

The damp problem

When cavity wall insulation is installed into a property that is located or built in a way that means it should not have the cavities filled, or if the work is undertaken incorrectly, the first and most obvious sign of a problem is almost always internal dampness.

Most homeowners will be blissfully unaware if cavity wall insulation has not been installed correctly. They will not know if it is over-packed, under filled, where it has slumped, where areas have been missed, vents have been blocked or obstructions missed.

We have also seen a growing number of properties where no defects exist with the building or the new insulation, but, owners are reporting new problems with damp. In these instances, it has been found that the insulation has successfully stopped both warm air and moisture escape. Without reintroducing air exchange through controlled ventilation, the wet air has nowhere to go. Subsequently, the humidity levels rise and mould growth is almost inevitable.

Cavity Wall Insulation

Below is a list of common problems, where a property is unsuitable and where defects can occur as a result of poor installation:

  • Properties exposed to wind driven rain, especially west coastally areas
  • Porous brickwork or mortar
  • Defective and cracked external rendering
  • Defective rainwater goods (guttering, downspouts, hoppers etc.)
  • Debris/blockages in cavities
  • Cold bridging caused by missing pockets of insulation
  • Condensation and mould growth
  • Narrow cavities
  • Blocked sub-floor vents (causing fungal decay to timbers)

Cavity wall extraction…is it necessary?

The removal of cavity wall insulation is not always necessary. Unfortunately, with all the hype surrounding cavity wall insulation and the ‘where there is a blame, there is a claim’ brigade, companies are being set up overnight offering their services to extract cavity wall insulation. Some of these companies are no better than the unscrupulous contractors putting it in. In fact, some of the companies who installed insulation and went ‘bust’ have now set up to remove it.

Solution

Misdiagnosis and inadequate inspections by inexperienced inspectors are becoming more common, especially on the back of the ‘claims brigade’. So, what is the answer? Professional expert advice is the key. Anyone carrying out surveys and site inspections MUST be suitably trained and have knowledge and experience with retrofit insulation. RTC are fully qualified damp experts, who are not only able to accurately diagnose the cause of any dampness present, but have vast experience in building design and building defects.

We have also attended specific training courses with regards to retrofit insulation and we are members of the property care industries governing body, The Property Care Association (PCA). We are also members of CIGA, which is the Cavity Insulation Guarantee Agency and provider of the guarantees for retrofit insulation, along with being on their list of approved contractors.

If cavity wall extraction is required, RTC can be trusted to provide you with the best advice possible.

The whole reason for the initial drive by the government (Green Deal), was to reduce carbon emissions cost effectively by improving the energy efficiency of British properties, including homes and businesses.

Over half of the UK’s 26 million homes were insufficiently insulated; The Green Deal was set out to tackle this problem. The initiative was to also help support families in fuel poverty who struggle with the cost of their energy bills.

It is, therefore, imperative that the families who occupy these properties are not left in a worse position than they were before and that they receive the correct advice and support in moving forward.

For any queries, or to book a survey, please get in touch.

Our staff will work closely with you from survey stage, right through to the successful completion of the contract.

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4.9/5 Rating from 230 Reviews

Why Choose RTC?

1

Experienced & Reliable

Hundreds of properties attended every year

2

Established 35 Years

We have been in business since 1990

3

Skilled Experts

Expert Technicians and Surveyors

4

Long Term Guarantees

Our damp proofing is guaranteed to last

What our valued customers say...

Verified
Clear Communication & Impeccable Cleanup

From start to finish the company were very professional. Everything was explained to us. Despite the work being very messy, everything was cleaned up at the end of each day. The two lads who completed the work, Wes and George, were hard working, polite and answered my many questions without any problem. The work was done to a very high standard, and it exceeded my expectations. I would highly recommend RTC, I would not hesitate to use them again.

Verified
Protected Home, Perfect Finish—Excellent Result

Originally recommended by my surveyor after discovering damp in 5 rooms. All the RTC staff were friendly and did a great job in minimising the dust and mess with protected sheeting and flooring throughout the house. The final result is excellent and a big call out to Steve for helping with moving a very heavy radiator and giving me tips on cauking. Highly recommend if you want a fairly priced job by hghly skilled employees and not subcontractors.

Verified
Professional from Damp Report to Final Plaster

Delighted with the service. RTC installed a damp proof course and replastering at my house. The damp survey was professional, detailed and very clear on the work to be done with good accompanying explanations of the issues. The office is easy to contact, answering all my calls and returning them promptly if the person I needed to speak to wasn’t immediately available. The technicians who performed the work were professional and worked fast and hard. They explained clearly all the steps and left the house clean every day. I am really please with the final finish and overall result. They were not the cheapest quote or survey I had, but at all steps were the most professional. Highly recommended.

Verified
Respectful Team Treated Our Home Like Their Own

From initial contact, surveyor visit and 3 days on site undertaking the work we found RTC to be very professional in all aspects. The lads who undertook the work communicated well throughout the job and more importantly treated the property with respect, as if it was their own home. Would recommend RTC without hesitation or reservation.

Verified
Condensation Cleared in Days with PIV System

I recently had a Positive Input Ventilation System fitted in my loft and was very happy with the results. Within just a couple of days the problem with condensation was clearing. Lawrence who fitted the system did a great job and was very clean and tidy also the ladies in the admin department were very pleasant and helpful.

Verified
Knowledgeable Pros Who Tidy Up After Themselves

From beginning to end the work was undertaken in a proffesional and efficient manner by skillful and knowledgable people. The workmen arrived when stated and left each day having tidied up and cleaned whereever possible.were. I have no hesitation in recommending RTC.

Verified
High-Standard Finish That Went Above & Beyond

Fantastic job done, really appreciate the work done. They did more than I expected at a really high standard. Nothing negative I could possibly say so I would recommend to anyone requiring their services. Good job RTC!

Verified
Transparent Pricing & Top-Notch Workmanship

From initial contact with the office, to the visit from the surveyor, the surveyors report which was very thorough as he actually went under the floors, the price for the work and the quality of the job itself was excellent. The surveyor Sam did an excellent job as was the repairs done by Dan and Karl. After the work was completed, I was contacted by the office to check that I was satisfied with work and the quality of the job, which I was. Professional all the way through with good customer service, made to feel I was important to their business. It’s an old adage but big enough to cope and small enough to care fits the bill. Would use again and would have no reservation about recommending them.

Verified
Damp Proofing Done Right—Clean, Quick & Reliable

Had RTC in to do damp proof work in dining room and hall way turned up on time everyday kept my property as clean as they could even thought this is a messy job before leaving everyday they made sure all work areas we’re hovered and swept the staff I had at my property were really nice friendly hard working lads they answered all my questions if I ever need them in the future they will be getting a call and can I finish by giving Jack a shout as he was with us though out the works and he is a credit to RTC

Verified
Outstanding Service by Sam, Stacey, Hayleigh & Mat

I had this company recommended to me and i am so glad they did everyone that ive dealt with from survey sam the girls in the office stacey and hayleigh to the workmen mat and the rest of workforce they did a great job and would use them again reliable tidy really pleased. Thanks again

Verified
Dillon’s Expertise Shines: Reliable, Neat, On-Time

The 2 men that turned up were very polite and the main man Dillon was good at his job got straight on with doing his work everything went as planned and when he had finished was left clean and tidy carpet replaced with new carpet grippers really happy with the work done

Verified
Respectful Service & Impeccable Protection

I dont write reviews unless there necessary and these guys are, Dale fron RTC was absolutely brilliant very respectful in our home and with our furniture ensuring things were covered up the best he could amazing company.