Mould

Awaab’s Law – How We Can Help

Every tenant deserves a healthy home—and every landlord must act swiftly when hazards like mould or damp arise. Awaab’s Law now mandates clear timeframes for inspecting and repairing social housing, with similar rules soon extending to private rentals. At RTC, we’ve been partnering with landlords and housing professionals for over 30 years to ensure full compliance, fast remediation, and proactive property care.

Making Homes Safe. Making Landlords Aware.

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What Is Awaab’s Law?

Awaab’s Law is a new piece of legislation in the UK, introduced in response to the tragic death of two-year-old Awaab Ishak in 2020 due to prolonged exposure to mould in his home. The law was officially enacted as part of the Social Housing (Regulation) Act 2023 and aims to protect tenants from unsafe living conditions by holding social landlords accountable for resolving hazards like mould, damp, and other health risks in a timely manner.

Damp and mould

Under Awaab’s Law, social housing landlords are now legally required to investigate and fix hazards within specific timeframes:

  • 14 days to investigate reported hazards.
  • 7 days after that to begin necessary repairs.
  • Repairs must be completed within a reasonable timeframe, depending on the issue’s severity.

Coming Soon: Awaab’s Law for Private Landlords

As part of the Renters Right’s Bill, formerly the Renters ‘Reform’ Bill, Awaab’s Law will soon extend to the private rented sector, meaning private landlords will be legally obligated to meet similar timelines and standards when it comes to property disrepair and tenant health concerns.

This means all landlords, regardless of sector, must prepare to:

  • Respond promptly to tenant complaints
  • Proactively address damp, mould, ventilation issues, and more
  • Maintain habitable, healthy living conditions or face legal consequences

Non-compliance could lead to:

  • Enforcement action
  • Fines and penalties
  • Legal action from tenants
  • Damage to your reputation

If you’re a tenant, landlord, or housing association, understanding your rights and responsibilities under this law is essential.

Condensation and mould
Mould

How RTC Can Help?

Whether you’re a social landlord, private landlord, housing professional, we’re here to support you with Awaab’s Law compliance and preparation for the upcoming reforms.

For Landlords (Social & Private):

  • Property Inspections: Detailed and thorough inspections by Fully Qualified CSTDB Surveyors to identify health and safety hazards like damp, mould, and ventilation issues.
  • Detailed and Compliance Reports: Detailed reports including step-by-step guides and documentation to help you meet your legal obligations.
  • Speedy Remedial Works: We will fix issues fast and effectively and will only carry out what is required.
  • Ongoing Monitoring: Regular checks and reporting to keep your properties safe and legally compliant.
  • Pre-Tenancy Surveys: These surveys are conducted before new tenants move in, allowing us to identify and report on short, medium, and long-term repairs that may be needed. This proactive approach helps landlords prevent unexpected high costs by addressing potential issues early, rather than reacting to them after they arise.
  • Tenant Communication Support: Providing Documents and Literature to tenants to inform them of what they can do to help reduce the risk of condensation and mould in their property.

RTC hold all the required qualifications and accreditations specified by the Government in the Housing Act, ensuring full compliance with industry and legal standards. We have over three decades of experience dealing with social and private landlords and tenants.

Public & Social Housing Compliance

Under Awaab’s Law, public and social housing landlords are legally required to investigate and remediate damp and mould issues within prescribed timeframes to safeguard tenant health and avoid enforcement action. RTC’s specialist team delivers fast, compliant assessments and certified treatments tailored specifically for housing associations, local authorities and registered providers.

Tailored Solutions for Housing Providers

We understand the unique challenges faced by public and social landlords: ageing building stock, tight budgets and the need for transparent reporting. That’s why we partner closely with you to:

  • Develop a clear remediation strategy aligned to Awaab’s Law deadlines
  • Provide detailed, jargon-free survey reports for your compliance records
  • Offer ongoing technical support and training for in-house teams

Our Awaab’s Law Services Include:

  • Rapid on-site damp and mould inspections
  • Comprehensive risk assessments and priority action plans
  • Certified waterproofing, dry rot and woodworm treatments
  • Insurance-backed guarantees covering both workmanship and materials
  • Post-remediation validation reports to demonstrate compliance
  • Preventative maintenance schedules and tenant guidance

Learn more about our end-to-end Public and Social Housing services on our Public and Social Housing page.

CPD seminars

Awaab’s Law Training – Get Ahead of the Curve

RTC provide specialist training on Damp, Condensation, Mould and Ventilation including Awaab’s Law and the new Renters Right’s Bill for:

  • ✅ Private Landlords
  • ✅ Housing Associations
  • ✅ Local Authorities
  • ✅ Property Managers
  • ✅ Letting Agents

Training Includes:

  • Condensation & Mould
  • Health Implications of Condensation & Mould
  • How do we fix Condensation and Mould Problems
  • The importance of Suitable Ventilation
  • Overview of Awaab’s Law and its legal implications
  • Practical steps to help prevent mould and achieve compliance

For any queries, or to book a survey, please get in touch.

Our staff will work closely with you from survey stage, right through to the successful completion of the contract.

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Why Choose RTC?

1

Experienced & Reliable

Hundreds of properties attended every year

2

Established 35 Years

We have been in business since 1990

3

Skilled Experts

Expert Technicians and Surveyors

4

Long Term Guarantees

Our damp proofing is guaranteed to last

What our valued customers say...

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Dillon’s Expertise Shines: Reliable, Neat, On-Time

The 2 men that turned up were very polite and the main man Dillon was good at his job got straight on with doing his work everything went as planned and when he had finished was left clean and tidy carpet replaced with new carpet grippers really happy with the work done

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Professional from Damp Report to Final Plaster

Delighted with the service. RTC installed a damp proof course and replastering at my house. The damp survey was professional, detailed and very clear on the work to be done with good accompanying explanations of the issues. The office is easy to contact, answering all my calls and returning them promptly if the person I needed to speak to wasn’t immediately available. The technicians who performed the work were professional and worked fast and hard. They explained clearly all the steps and left the house clean every day. I am really please with the final finish and overall result. They were not the cheapest quote or survey I had, but at all steps were the most professional. Highly recommended.

Verified
Clear Communication & Impeccable Cleanup

From start to finish the company were very professional. Everything was explained to us. Despite the work being very messy, everything was cleaned up at the end of each day. The two lads who completed the work, Wes and George, were hard working, polite and answered my many questions without any problem. The work was done to a very high standard, and it exceeded my expectations. I would highly recommend RTC, I would not hesitate to use them again.

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High-Standard Finish That Went Above & Beyond

Fantastic job done, really appreciate the work done. They did more than I expected at a really high standard. Nothing negative I could possibly say so I would recommend to anyone requiring their services. Good job RTC!

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Outstanding Service by Sam, Stacey, Hayleigh & Mat

I had this company recommended to me and i am so glad they did everyone that ive dealt with from survey sam the girls in the office stacey and hayleigh to the workmen mat and the rest of workforce they did a great job and would use them again reliable tidy really pleased. Thanks again

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Knowledgeable Pros Who Tidy Up After Themselves

From beginning to end the work was undertaken in a proffesional and efficient manner by skillful and knowledgable people. The workmen arrived when stated and left each day having tidied up and cleaned whereever possible.were. I have no hesitation in recommending RTC.

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Respectful Team Treated Our Home Like Their Own

From initial contact, surveyor visit and 3 days on site undertaking the work we found RTC to be very professional in all aspects. The lads who undertook the work communicated well throughout the job and more importantly treated the property with respect, as if it was their own home. Would recommend RTC without hesitation or reservation.

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Transparent Pricing & Top-Notch Workmanship

From initial contact with the office, to the visit from the surveyor, the surveyors report which was very thorough as he actually went under the floors, the price for the work and the quality of the job itself was excellent. The surveyor Sam did an excellent job as was the repairs done by Dan and Karl. After the work was completed, I was contacted by the office to check that I was satisfied with work and the quality of the job, which I was. Professional all the way through with good customer service, made to feel I was important to their business. It’s an old adage but big enough to cope and small enough to care fits the bill. Would use again and would have no reservation about recommending them.

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Condensation Cleared in Days with PIV System

I recently had a Positive Input Ventilation System fitted in my loft and was very happy with the results. Within just a couple of days the problem with condensation was clearing. Lawrence who fitted the system did a great job and was very clean and tidy also the ladies in the admin department were very pleasant and helpful.

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Protected Home, Perfect Finish—Excellent Result

Originally recommended by my surveyor after discovering damp in 5 rooms. All the RTC staff were friendly and did a great job in minimising the dust and mess with protected sheeting and flooring throughout the house. The final result is excellent and a big call out to Steve for helping with moving a very heavy radiator and giving me tips on cauking. Highly recommend if you want a fairly priced job by hghly skilled employees and not subcontractors.

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Respectful Service & Impeccable Protection

I dont write reviews unless there necessary and these guys are, Dale fron RTC was absolutely brilliant very respectful in our home and with our furniture ensuring things were covered up the best he could amazing company.

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Damp Proofing Done Right—Clean, Quick & Reliable

Had RTC in to do damp proof work in dining room and hall way turned up on time everyday kept my property as clean as they could even thought this is a messy job before leaving everyday they made sure all work areas we’re hovered and swept the staff I had at my property were really nice friendly hard working lads they answered all my questions if I ever need them in the future they will be getting a call and can I finish by giving Jack a shout as he was with us though out the works and he is a credit to RTC